Service Status

General service status

Operational
Operational
Operational
Operational
Operational
Operational

Current and scheduled status messages

START DATEEND DATESTATUSDESCRIPTION

Completed status messages

START DATEEND DATESTATUSDESCRIPTION
2022.08.27 14.302022-08-27 18.00incident resolvedThere is currently a fault for netvoip Prepaid. Registration and logging in are currently only possible to a limited extent. We are working at full speed to solve the problem.
2022-08-24 08:002022-08-24 11:13Incident resolvednetvoip Talk / Prepaid portal (https://portal.netvoip.ch/): Changes to call settings are not being executed. Incident has been resolved.
2022-08-15 21:302022-08-15 22:30Maintenance work successfully completedWe hereby inform you about urgent maintenance work, which will take place tonight starting at 9:30 p.m. A defective hardware component will be replaced in the data center. There may be several short interruptions on the telephony service.
2022-06-29 06:002022-07-05 10:30 Incident resolvednetvoip Talk / Prepaid Plus: Voicemail messages are not delivered due to a database failure. The incident has been resolved. Undelivered messages cannot not be restored.
2022-06-14 09:402022-06-14 23:59Incident resolvedMS Teams Trunk: We experienced disruptions with some calls on the MS Teams Trunk infrastructure. The SBCs have been restarted.
2022-05-19 20:302022-05-19 21:16Incident resolvedHosted PBX: A disruption on the HPBX infrastructure resulted in limited access to certain HPBX instances between 20:30 and 21:16 today. The problem has been solved.
2022-03-20 08:102022-03-20 13:36 Incident resolvedDegraded telephony services: Individual telephony services are currently affected by a technical issue (netvoip Talk, netvoip Prepaid, Wholesale-Services). Our technicians are working on solving the problem.
2021-11-09 23:002021-11-10 01:00Maintenance work successfully completedService-relevant systems must be restarted during maintenance work. For this reason, the telephony service will be interrupted.

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