Mobile subscriptions
netvoip Mobile subscriptions
The ideal addition to the netvoip landline!
You may choose from four different mobile subscriptions, which include different quotas. This is the ideal way to supplement your fixed network connection and keep your connection costs under control at all times via the netvoip Mobile App.
Your benefits
Mobile subscriptions
Mobile S
Mobile S+
Mobile M
Mobile L
Zone 1
unlimited
–
unlimited
unlimited
unlimited
unlimited
unlimited
unlimited
Zone 1
unlimited
–
unlimited
unlimited
unlimited
unlimited
unlimited
unlimited
Zone 1
unlimited
–
unlimited
5 GB
unlimited
30 GB
unlimited
50 GB
Fair-Use Policy
The subscriptions may only be used with smartphones and tablets. In case of repeated excessive or even illegal usage, netvoip reserves the right to take appropriate measures. With the unlimited data quota in Switzerland, we reduce the speed to 128 Kbit/s after consumption of 30 GB per month (Mobile S), 80 GB per month (Mobile S+) and 200 GB per month (Mobile M and Mobile L).
What does regular excessive use mean?
The following limits apply to the use of the unlimited services included in the subscriptions:
Mobile S
- Calls CH: 1’000 minutes
- SMS CH: 1’000 SMS
Mobile S+
- Calls CH and zone 1: 2’000 minutes
- SMS CH and zone 1: 2’000 SMS
Mobile M
- Calls CH and zone 1: 4’000 minutes
- SMS CH and zone 1: 4’000 SMS
Mobile L
- Calls CH and zone 1: 6’000 minutes
- SMS CH and zone 1: 6’000 SMS
If the limit is exceeded, netvoip will classify this as excessive usage.
What happens if the limit of excessive use is exceeded?
Technically nothing happens at all, the service can still be used without restrictions. In such cases, the usage behavior is checked by netvoip. If netvoip detects excessive usage several times, various measures can be initiated.
What are possible measures in case of repeated excessive use?
The list of measures listed is explicitly not exhaustive. The following measures are merely examples:
- termination by netvoip as of the next possible termination date: The service will only continue to be provided at the end of the notice period if the customer switches to a higher price plan
- temporary blocking of a service: The service is temporarily suspended until an amicable solution is found with the customer
- ordinary termination: The service will be discontinued by netvoip as of the earliest possible termination date
What does unlawful use mean?
According to the Fair-Use Policy, netvoip Mobile Subscriptions are intended for use with smartphones and tablets. If a SIM is found to be used with other devices, netvoip reserves the right to take immediate action.
What are measures in case of unlawful use?
The list of measures listed is explicitly not exhaustive. The following measures are merely examples:
- immediate termination of the service
- termination of the netvoip Mobile subscription without notice effective immediately
More information
Prices
All prices listed are in CHF and include value added tax (VAT).
One time costs
| Service | Costs incl. VAT |
|---|---|
| Activation fee SIM card / eSIM | 30.00 |
Optional costs (one-time)
| Service | Costs incl. VAT |
|---|---|
| Number porting | 25.00 |
| Premium Mobile number Proposals for special numbers are offered on request | on request |
Optional costs (monthly)
| Service | Costs incl. VAT |
|---|---|
| MultiSIM (additional DataSIM for mobile data usage) | 10.00 |
