{"id":5399,"date":"2022-03-18T08:48:30","date_gmt":"2022-03-18T07:48:30","guid":{"rendered":"https:\/\/www.musterpage.ch\/netvoip\/dev\/faq-netvoip-mobile\/"},"modified":"2023-11-01T16:08:52","modified_gmt":"2023-11-01T15:08:52","slug":"faq-netvoip-mobile","status":"publish","type":"page","link":"https:\/\/netvoip.ch\/en\/faq-netvoip-mobile\/","title":{"rendered":"FAQ | frequently asked question Mobile"},"content":{"rendered":"\n\n<section id=\"res-header-image-block_d9d36986938b30f5b076dd9cbbbc7085\" class=\"res-block  res-header-image alignfull \">\n  <div class=\"res-header-img-outside mb-3\" data-aos=\"res-fadeIn\">\n\t<div class=\"res-header-height\">\n\t\t\n\t\n\t  <style> \n\t\t  @media only screen and (min-width: 970px) {\n\t\t\t #res-header-image-block_d9d36986938b30f5b076dd9cbbbc7085.res-header-image .layout-1.header-img-height { height: 20vh;}  \n\t\t\t #res-header-image-block_d9d36986938b30f5b076dd9cbbbc7085.res-header-image .layout-1 .res-header-image-vertical-center { top: 60%;} \n\t\t\t   \n\t\t  }\n\t\t  @media only screen and (max-width: 970px) {  \n\t\t\t#res-header-image-block_d9d36986938b30f5b076dd9cbbbc7085.res-header-image .layout-1.header-img-height { height: 50vh;} \n\t\t\t#res-header-image-block_d9d36986938b30f5b076dd9cbbbc7085.res-header-image .layout-1 .res-header-image-vertical-center { top: 55%;} \n\t\t\t    \n\t\t\t  \t\t  }\n\t\t  \t  <\/style> \n\t\t\n\t  <div class=\"layout-1 jarallax header-img-height\" data-speed=\"0.6\" style=\"background-color: #000;\">\n\t\t  \n\t\t\t\t<div class=\"res-header-image-vertical-center\">\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"sloganBox\">\n                           <div class=\"row\">\n                             <div class=\"col col-md-7 text-left\">\n\t\t\t\t\t\t\t\t <div class=\"\" data-aos=\"res-fadeIn\">\n\t\t\t\t\t\t\t\t \n                                                                   <h1 class=\"pb-1\">netvoip Mobile FAQ<\/h1>\n                                \t\n\t\t\t\t\t\t\t\t \n                                \t\t\t\t\t\t\t\t \n                                \t\n\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t                 <\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n                                            <img decoding=\"async\" class=\"jarallax-img img-fluid\" src=\"https:\/\/netvoip.ch\/wp-content\/uploads\/2022\/04\/office3_header-1920x1080.jpg\"  style=\"opacity: 0.9;\" alt=\"\"\/>\n                    \t\t  \n\t\t\t\t\t\n\t\t   <\/div>\n\t\t\t \n\t \n\n\n\t\t<\/div>\n\t<\/div>\n<\/section>\t\n\n\n\n<section id=\"res-txt-block_7390c81e890cc871030855799530d830\" class=\"res-block res-txt  layout03 pt-3 Transparent\" style=\"background: transparent;\">\n  <div class=\"inner-container container-off \" data-aos=\"res-fadeIn\">\n \n\t\t  \n\t<div class=\"layout-3 title-only-section \">\n\t\t<div class=\"row\">\t\n\t\t\t\n\t\t\t\n\t\t  \n\t\t\t\n\t\t\t\n\t\t\t<div class=\"col-md-10 var-1spalten text-left \">\n\t\t\t\n\t\t\t\t<div class=\"txt-title-field brand-color\">\n\n\t\t\t\t\t\n\n\t\t\t\t  \n\t\t\t\t\t<h2>FAQ <small>(frequently asked question) Mobile<\/small><\/h2>\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t \n\t\t\t\t\t<\/div>\n\n\t\t\t\t\n                \t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\n  \n\t \n\t  \n \n \n\t<\/div>\n<\/section>\n\n\n\n\n    <section id=\"res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b\"\n             class=\"res-collapse py-2 Transparent\"\n             style=\"background: transparent;\">\n        <div class=\"inner-container container-off collapse-layout-acf\" data-aos=\"res-fadeIn\">\n\t\t\t\n            <div id=\"res_collapse_u87hMZDD39\" class=\"collapse-all\">\n\t\t\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-1\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-1\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-1\">\n                            <h2 class=\"title-collapse-smaller\"                            >I&#8217;d like to keep my phone number and switch to netvoip Mobile. What do I have to do?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-1\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-1\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>For number porting, the <strong><a href=\"https:\/\/netvoip.ch\/portierungsformular-mobile\/\">number porting authorization<\/a><\/strong> for mobile numbers should be filled out and submitted to netvoip.<\/p>\n<p>The number porting can take place on the regular termination date or on another desired date. In case of early porting (before the termination date), penalty fees may be incurred by the current provider. We recommend to clarify this with the current provider in advance.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-2\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-2\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-2\">\n                            <h2 class=\"title-collapse-smaller\"                            >I&#8217;ve booked an additional data package in the customer portal. How long is the package valid?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-2\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-2\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>All roaming packages are valid for 365 days from the date of order.<\/p>\n<p>Additional data packages for Switzerland are valid for 30 days from the date of order.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-3\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-3\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-3\">\n                            <h2 class=\"title-collapse-smaller\"                            >Can I send MMS and Premium SMS with netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-3\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-3\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Sending MMS and Premium SMS is not possible with netvoip Mobile.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-4\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-4\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-4\">\n                            <h2 class=\"title-collapse-smaller\"                            >I&#8217;ve an existing netvoip Mobile number and would like to change it. Is this possible?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-4\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-4\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>A number change can take place at netvoip upon request.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-5\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-5\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-5\">\n                            <h2 class=\"title-collapse-smaller\"                            >I&#8217;d like to cancel my netvoip Mobile subscription and switch to another provider. How do I proceed?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-5\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-5\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>The netvoip Mobile subscriptions have a cancellation period of 1 month (to the end of each month). The cancellation may be sent in writing by e-mail or by post to the following addresses:<\/p>\n<p>E-Mail: <strong><a href=\"mailto:info@netvoip.ch\">info@netvoip.ch<\/a><\/strong><br \/>\nMail: netvoip AG, Alpenstrasse 1, 8803 R\u00fcschlikon, Switzerland<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-6\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-6\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-6\">\n                            <h2 class=\"title-collapse-smaller\"                            >I&#8217;ve a prepaid mobile subscription with my current provider. How can I port the number to netvoip?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-6\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-6\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>For prepaid subscriptions, you should first release your number for porting. To do this, send an SMS to the number 499 with the following text content: JA<\/p>\n<p>After that, we can port your number to us without any problems after we receive the <strong><a href=\"https:\/\/netvoip.ch\/portierungsformular-mobile\/\">porting form<\/a><\/strong> from you.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-7\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-7\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-7\">\n                            <h2 class=\"title-collapse-smaller\"                            >Will I be informed as soon as the number transfer (porting) has taken place?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-7\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-7\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>As soon as your old provider has accepted the number transfer, netvoip will inform you about the date of the transfer.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-8\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-8\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-8\">\n                            <h2 class=\"title-collapse-smaller\"                            >Can I change my current subscription at any time?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-8\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-8\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>With netvoip Mobile, you remain flexible and can switch to another subscription at any time. The new subscription is activated at the beginning of the following month.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-9\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-9\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-9\">\n                            <h2 class=\"title-collapse-smaller\"                            >How do I listen to my voicemail?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-9\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-9\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>In case of a new Combox message, netvoip will inform you automatically and quickly via SMS. You can listen to the message by calling. An info via Visual Voicemail is currently not supported.<\/p>\n<p><strong>Example SMS notification for a new voicemail message:<\/strong><\/p>\n<p><em>You have received a new voicemail notification from +4144XXXXXXX on 10\/03\/2022, 10:15:22. Please dial +41XXXXXXX by calling to get to your voicemail.<\/em><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-10\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-10\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-10\">\n                            <h2 class=\"title-collapse-smaller\"                            >My device is not preconfigured for the netvoip Mobile card &#8211; I cannot use my mobile data. What do I have to do?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-10\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-10\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Depending on the device and\/or device configuration, it may be necessary to re-enter the APN data network settings (Internet access point) when changing the SIM card. If your mobile data network connection is not available after changing the SIM card, adjust the APN data network settings as follows.<\/p>\n<table style=\"border-collapse: collapse; width: 100%; height: 227px;\">\n<tbody>\n<tr style=\"height: 41px;\">\n<td style=\"width: 50%; height: 41px;\">\n<h4><strong>Android-devices<\/strong><\/h4>\n<\/td>\n<td style=\"width: 50%; height: 41px;\">\n<h4><strong>iOS-devices<\/strong><\/h4>\n<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\">1. Settings<\/td>\n<td style=\"width: 50%; height: 24px;\">1. Settings<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\">2. Connections<\/td>\n<td style=\"width: 50%; height: 24px;\">2. Connections<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\">3. Mobile networks<\/td>\n<td style=\"width: 50%; height: 24px;\">3. Mobile data network<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"width: 50%; height: 48px;\">4. Access point<\/td>\n<td style=\"width: 50%; height: 48px;\">4. APN Name: chili (Username &amp; Password: leave blank)<\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 50%; height: 24px;\">5. Add new access point<\/td>\n<td style=\"width: 50%; height: 24px;\"><\/td>\n<\/tr>\n<tr style=\"height: 42px;\">\n<td style=\"width: 50%; height: 42px;\">6. APN Name: chili (Username &amp; Password: leave blank)<\/td>\n<td style=\"width: 50%; height: 42px;\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>The mobile data should now be available. If this is not the case, please contact the netvoip support team:<\/p>\n<ul>\n<li>E-Mail: support@netvoip.ch<\/li>\n<li>Phone: +41 44 527 44 44<\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-11\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-11\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-11\">\n                            <h2 class=\"title-collapse-smaller\"                            >Does netvoip also offer eSIM?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-11\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-11\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>The eSIM variant is also available at netvoip.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-12\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-12\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-12\">\n                            <h2 class=\"title-collapse-smaller\"                            >What about WiFi calling, VoLTE and 5G at netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-12\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-12\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>These technologies are currently not supported at netvoip.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-13\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-13\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-13\">\n                            <h2 class=\"title-collapse-smaller\"                            >How much will a new mobile number with netvoip cost me?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-13\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-13\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>After subscription, a new number is issued automatically. Special numbers (premium mobile numbers) are also available on request. You may request a selection incl. one-time costs directly via the <a href=\"https:\/\/netvoip.ch\/en\/kontakt\/\"><strong>netvoip contact form<\/strong><\/a>.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-14\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-14\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-14\">\n                            <h2 class=\"title-collapse-smaller\"                            >How do I sign up for a netvoip Mobile subscription?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-14\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-14\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>You are welcome to send us the completed <strong><a href=\"https:\/\/netvoip.ch\/bestellformular-netvoip-mobile\/\">order form<\/a><\/strong>.<\/p>\n<p>If you already have a number and would like to transfer it as well, we also need the <strong><a href=\"https:\/\/netvoip.ch\/portierungsformular-mobile\/\">number porting form<\/a><\/strong>.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-15\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-15\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-15\">\n                            <h2 class=\"title-collapse-smaller\"                            >Am I responsible for terminating my contract with my current provider?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-15\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-15\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Basically, we always recommend asking about the cancellation conditions before making a change.<\/p>\n<p>When switching to netvoip Mobile incl. number porting, your mobile subscription with your current provider will be automatically cancelled as soon as the number porting has taken place.<\/p>\n<p>If you sign up for netvoip Mobile and want a new number, you are responsible for canceling your old subscription with your current provider.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-16\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-16\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-16\">\n                            <h2 class=\"title-collapse-smaller\"                            >What payment methods are available for netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-16\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-16\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>We offer several payment methods:<\/p>\n<p><strong>Mobile subscriptions:<\/strong><\/p>\n<ul>\n<li>Direct debit (LSV)<\/li>\n<li>Invoice via postal delivery (CHF 2.50\/invoice)<\/li>\n<li>Invoice via e-mail (free of charge)<\/li>\n<\/ul>\n<p><strong>Mobile Prepaid:<\/strong><\/p>\n<ul>\n<li>Credit card<\/li>\n<li>PostFinance<\/li>\n<li>PayPal<\/li>\n<li>TWINT<\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-17\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-17\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-17\">\n                            <h2 class=\"title-collapse-smaller\"                            >What is the process after netvoip receives my mobile order?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-17\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-17\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Your order will be checked in the first place &#8211; all requested data are necessary for activation.<\/p>\n<p>After opening your customer account, you will receive a link for authentication via e-mail or SMS. After successful authentication, the SIM will be delivered to you. Please have a valid ID document ready as soon as you start the authentication process.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-18\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-18\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-18\">\n                            <h2 class=\"title-collapse-smaller\"                            >Where can I get information about my current usage of my mobile subscription?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-18\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-18\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Once you are registered with netvoip as a mobile customer, we provide you with the following options:<\/p>\n<ul>\n<li>web-based customer portal with username and password<\/li>\n<li>netvoip Mobile App<\/li>\n<\/ul>\n<p>You can find the netvoip Mobile App in your App Store (iOS) as well as in your Play Store (Android). The app is completely cost-free for you.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-19\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-19\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-19\">\n                            <h2 class=\"title-collapse-smaller\"                            >I would like to be informed about current promotions from netvoip. Is it possible to sign up for such newsletters at netvoip?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-19\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-19\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>We&#8217;ll be happy to add you to our newsletter list if you wish. Write us a message for it on: <strong><a href=\"mailto:info@netvoip.ch\">info@netvoip.ch<\/a><\/strong><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-20\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-20\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-20\">\n                            <h2 class=\"title-collapse-smaller\"                            >What network coverage is used at netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-20\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-20\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Netvoip Mobile runs on Salt&#8217;s network coverage. You can check the coverage at your location at any time on the following network coverage map: <a href=\"https:\/\/www.salt.ch\/en\/mobile\/coverage\"><strong>Network coverage<\/strong><\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-21\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-21\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-21\">\n                            <h2 class=\"title-collapse-smaller\"                            >Who can help me if I have a problem with my mobile subscription?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-21\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-21\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>The netvoip support team is available by phone or email on the following days\/times:<\/p>\n<ul>\n<li>Monday &#8211; Friday: 09.00 &#8211; 17.00<\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-22\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-22\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-22\">\n                            <h2 class=\"title-collapse-smaller\"                            >What are the contract terms at netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-22\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-22\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>There are no contract periods for netvoip Mobile subscriptions. When switching to another provider, simply take the 1-month notice period into account.<\/p>\n<p><strong>Example:<\/strong><\/p>\n<ul>\n<li>You cancel your subscription on 03.03.2022<\/li>\n<li>Your subscription will be cancelled on 30.04.2022<\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-23\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-23\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-23\">\n                            <h2 class=\"title-collapse-smaller\"                            >What happens when I have used up my quota (data, calls, SMS)?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-23\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-23\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<div id=\"collapse-res-collapse-block_62333800941f2-23\" class=\"collapse show\" aria-labelledby=\"heading-res-collapse-block_62333800941f2-23\" data-parent=\"#res_collapse_b8jg7r1b8p\">\n<div class=\"card-body\">\n<p>As soon as the limit of your quota (data, calls, SMS) is reached, you will be informed by netvoip via SMS.<\/p>\n<ul>\n<li><strong>Data volume:<\/strong> you can book a data package at any time via the mobile app<\/li>\n<li><strong>Anrufe:<\/strong> according to mobile tariff plan<\/li>\n<li><strong>SMS:<\/strong> according to mobile tariff plan<\/li>\n<\/ul>\n<\/div>\n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-24\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-24\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-24\">\n                            <h2 class=\"title-collapse-smaller\"                            >Can I also buy a smartphone from netvoip?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-24\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-24\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>The netvoip does not offer smartphones.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-25\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-25\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-25\">\n                            <h2 class=\"title-collapse-smaller\"                            >What are the tariffs at netvoip Mobile? What are the conditions abroad?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-25\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-25\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>On netvoip.ch you have a tariff calculator at your disposal. Click here to go directly to the calculator:<\/p>\n<ul>\n<li><a href=\"https:\/\/netvoip.ch\/en\/tarifuebersicht-netvoip-mobile-prepaid\/\"><strong>Tariff calculator mobile prepaid<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/netvoip.ch\/en\/tarifuebersicht-netvoip-mobile-abos\/\"><strong>Tariff calculator mobile subscriptions<\/strong><\/a><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-26\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-26\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-26\">\n                            <h2 class=\"title-collapse-smaller\"                            >What is the zoning of netvoip Mobile?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-26\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-26\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Here you can go directly to the zone overview:<\/p>\n<ul>\n<li><a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">Zone overview netvoip Mobile<\/a><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-27\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-27\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-27\">\n                            <h2 class=\"title-collapse-smaller\"                            >Does netvoip also offer data SIM options?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-27\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-27\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>We offer the choice of three different DataSIM subscriptions with different data quotas.<\/p>\n<p>More information: <a href=\"https:\/\/netvoip.ch\/en\/datasim-subscriptions\/\"><strong>DataSIM subscriptions<\/strong><\/a><\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-28\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-28\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-28\">\n                            <h2 class=\"title-collapse-smaller\"                            >Is the data volume always available to me at the maximum possible speed each month?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-28\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-28\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>The following conditions apply:<\/p>\n<p><strong>Mobile subscriptions:<\/strong><\/p>\n<p>From a consumption of 25 GB within the same month, the available bandwidth will be limited to a maximum of 2048\/2048 Kbit\/s. By booking an <a href=\"https:\/\/netvoip.ch\/en\/data-packages\/\"><strong>additional data package<\/strong><\/a>, the maximum bandwidth is available again.<\/p>\n<p><strong>DataSIM:<\/strong><\/p>\n<p>From a consumption of 50 GB within the same month, the available bandwidth will be limited to a maximum of 2048\/2048 Kbit\/s. By booking an <strong><a href=\"https:\/\/netvoip.ch\/en\/data-packages\/\">additional data package<\/a><\/strong>, the maximum bandwidth is available again.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-29\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-29\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-29\">\n                            <h2 class=\"title-collapse-smaller\"                            >What does MultiSIM mean for mobile or data subscriptions?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-29\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-29\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>Your main SIM can be extended with a maximum of two additional data SIMs for mobile data usage. This will use the quota of the main SIM.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-30\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-30\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-30\">\n                            <h2 class=\"title-collapse-smaller\"                            >For what or where can the additional data SIM (MultiSIM option) be used?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-30\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-30\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>You can use the additional data SIM for your cell phone, tablet, notebook, etc.. It is important that these devices have a SIM slot for data cards.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-31\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-31\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-31\">\n                            <h2 class=\"title-collapse-smaller\"                            >What services are included in the unlimited call volume?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-31\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-31\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>What services are included in the unlimited call volume?<\/p>\n<ul>\n<li>outgoing calls from Switzerland to Switzerland<\/li>\n<li>outgoing calls from Switzerland to all countries in <a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">zone 1<\/a><\/li>\n<li>outgoing calls from all countries in <a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">zone 1<\/a> to Switzerland<\/li>\n<li>outgoing calls from all countries in <a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">zone 1<\/a> to all countries in <a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">zone 1<\/a><\/li>\n<li>incoming calls in all countries of <a href=\"https:\/\/netvoip.ch\/en\/zone-overview-netvoip-mobile\/\">zone 1<\/a><\/li>\n<\/ul>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t\n                <div class=\"card\">\n                    <a data-anchor=\"#\" class=\"collapsed\" data-toggle=\"collapse\"\n                       data-target=\"#collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-32\" aria-expanded=\"true\"\n                       aria-controls=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-32\">\n                        <div class=\"card-header d-flex justify-content-between\"\n                             id=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-32\">\n                            <h2 class=\"title-collapse-smaller\"                            >Can I also buy a data card (eSIM) from netvoip for my Apple Watch?<\/h2>\n\t\t\t\t\t\t <div class=\"collapse-icon\" id=\"arrow-collapse\">\n\t\t\t\t\t\t\t<svg class=\"rotate-icon\" width=\"20px\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path fill=\"#000000\" d=\"M4.251 181.1C7.392 177.7 11.69 175.1 16 175.1c3.891 0 7.781 1.406 10.86 4.25l197.1 181.1l197.1-181.1c6.5-6 16.64-5.625 22.61 .9062c6 6.5 5.594 16.59-.8906 22.59l-208 192c-6.156 5.688-15.56 5.688-21.72 0l-208-192C-1.343 197.7-1.749 187.6 4.251 181.1z\"\/><\/svg>\n\t\t\t\t\t\t<\/div>\n                <\/div>\n                <\/a>\n                <div id=\"collapse-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-32\" class=\"collapse\"\n                     aria-labelledby=\"heading-res-collapse-block_cc9535b14ec1a5a275ec62c0240fcb0b-32\"\n                     data-parent=\"#res_collapse_u87hMZDD39\">\n                    <div class=\"card-body\">\n\t\t\t\t\t\t<p>This option is not yet available at netvoip.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n\t\t        <\/div>\n\t\t        <\/div>\n    <\/section>\n\n\n\n<section id=\"res-btn-block_d332727873621c21219a1b62cb1234f5\" class=\"res-block res-btn py-2 Transparent\" style=\"background: transparent;\">\n  <div class=\"inner-container container-off  \" >\n                    <div class=\"ausrichtung-btn text-left layout01\">\n            <a class=\"btn  btn-text-link \" href=\"https:\/\/netvoip.ch\/en\/mobile\/\" target=\"_self\">&lt; to the Mobile overview<\/a>\n                <\/div>\n          <\/div>\n<\/section>\n\n\n\n<div style=\"height:10vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":13955,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5399","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/pages\/5399","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/comments?post=5399"}],"version-history":[{"count":30,"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/pages\/5399\/revisions"}],"predecessor-version":[{"id":30084,"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/pages\/5399\/revisions\/30084"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/media\/13955"}],"wp:attachment":[{"href":"https:\/\/netvoip.ch\/en\/wp-json\/wp\/v2\/media?parent=5399"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}